This service involves the timely delivery of technical publications that meet the aircraft airworthiness standards and customer requirements. The delivery is based on a mutually agreed-upon list of technical publications, language, delivery formats, and methods, and includes full lifecycle support for manual revisions.

The service content includes the delivery and revision of the following types of manuals:
- Operational Procedure Manuals: These include the Aircraft Flight Manual, Weight and Balance Manual, Minimum Equipment List (MEL), Flight Crew Operating Manual, Quick Reference Handbook, Deviation Release Guide, Aircraft Characteristics Manual for Airport Planning, Cabin Crew Operating Manual, and Crew Checklists.
- Manual Revision Services:
- Routine Revisions: Revisions are made to technical publications at regular intervals, as required.
- Temporary Revisions: A method of revision provided between two routine revisions, designed to quickly and conveniently correct errors or offer work guidance, which will then be integrated into the next routine revision.

The customer benefits from ensuring the normal operation, continued airworthiness, and safe flight of their aircraft.