This service aims to provide customers with basic services through the digital customer platform, primarily covering five key service areas: delivery operations support, material supply, engineering support, technical documentation inquiry, and information sharing. The basic service products are outlined as follows.

The service content includes providing customers with access to the functions of the digital customer service platform.

The goal of the digital customer service platform is to offer customers fast, convenient, secure, and comprehensive support for aircraft digital operations.

Customers benefit from the digital customer service platform by improving the efficiency of aircraft operational support and enhancing the quality and level of aircraft operations.