The platform account service includes account activation and account management.

Account activation service provides customers with account information through a unified identity authentication system. Customers can access the digital customer service platform using their username and password to obtain digital operational support services within the authorized scope.

Account management service offers support for customers in account usage, including help with account setup, permission adjustments, account information changes, and account deletion.

The service content includes managing the account usage cycle for the digital customer service platform, including account activation, usage assistance, permission adjustments, account information changes, and account deletion.

The goal of the platform account service is to provide customers with fast, convenient, secure, and comprehensive access to aircraft digital operational support services.

Customers benefit from the platform account service by improving the efficiency of aircraft operational support and enhancing the quality and level of aircraft operations.

The service is available to aircraft operators, with support typically provided remotely. In special cases, the support location can be determined based on the customer’s specific needs.