The platform usage training includes providing training materials and on-site training.

Training materials offer customers the digital customer service platform user manual, allowing them to learn how to operate the platform by studying the manual.

On-site training provides hands-on training for customers on how to use the digital customer service platform.

The service content includes providing searchable user help documentation and on-site training.

The goal of the service is to help customers understand the functions of the digital customer service platform and master the operational methods for each feature.

Customers benefit from the platform usage training by improving the efficiency of aircraft operational support and enhancing the quality and level of aircraft operations.